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Jenika February 16, 2012 at 9:48 pm

You know, now that I think about it, my biggest problem is actually deleting emails. I save most stuff that isn’t junk, even though I don’t need to. Gmail has a lot of storage but I shouldn’t have so much in my archives. The problem is that there have been many times when I’ve really needed an old email, so I don’t have a great way of knowing what to save and what to trash….

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Jamie M Swanson February 16, 2012 at 10:30 pm

I have that same “problem”, but I actually think there’s nothing wrong with that as long as you are archiving it so it isn’t cluttering up your inbox. I delete very few things, although I do delete a good number of newsletters once I’ve read them (or I label them as keepers to look back at in the future). It’s not just about deleting emails, it’s about getting them out of site, stuffing them in that beautiful hidden drawer called the archives, and then having a system for seeing exactly what you need to see without everything else cluttering up your box.

I’d love to write more, but I’ll go over most of this in the next few days, so I’ll refrain. Thanks for your comment, Jenika! :)

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Lara White February 16, 2012 at 9:53 pm

My biggest email frustration-those emails that are weeks (ok, who am I kidding? Months) old that I haven’t dealt with or don’t want to deal with. Someone else wants me to do something for them that I don’t have time to do, and so it sits and sits, taunting me until it’s buried under so many other emails.

Part 2- is that if I don’t deal with it right away, I completely forget. I know I should archive daily, but some emails I don’t want to lose or they need some action.

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Jamie M Swanson February 16, 2012 at 10:33 pm

Lara, I know exactly what you mean. In fact, I believe I have an email from you that I have intended to check out and respond to that is in the “as soon as I can make time” pile, so I’m glad you can at least empathize.

I will be talking about emails like you mentioned in the second part of your comment and how to handle them so that they aren’t cluttering up your inbox but so that you actually remember to take action on them. So check back in parts 5 & 6 of the series and hopefully it will help you find some relief. :)

Thanks for the comment! You rock!

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Christine February 17, 2012 at 8:37 am

Do you have to use Google Apps to do this? I’m using regular gmail but have it set up to display my business (Christine at my domain) email address and pull in that mail.

Can I migrate over to Google Apps from Gmail?

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Jamie M Swanson February 17, 2012 at 10:15 am

Hi Christine,

It looks like everything that we’ll be using is also available in Gmail (not just Google Apps) so there’s no need to transfer anything. You can migrate over, but from some really quick searching it looks like you would lose any labels that you currently use (see here).

I’m not sure if there’s any real benefit to going to Google Apps, at least for the stuff I’m going to be talking about, so you should be good. Thanks for asking, though, I think I’ll add a note about it in my post above. :)

Nice to see you around, by the way. Hope things are going well for you!

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Karl Burry February 18, 2012 at 9:45 am

Hi Jamie & Christine,

I’ve just started using Google Apps so really looking forward to this series to get more out of it.

I use Google Apps over Gmail as I read somewhere that emails sent with Gmail have “sent by (name@mydomain) using Gmail” on them, whereas with Google Apps it just displays your personal domain. I stand to be corrected if I’m wrong on this, but it just seemed a bit more professional not to have the “using Gmail” shown, plus I have the other apps all together in one place.

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Jamie M Swanson February 18, 2012 at 9:48 am

Good to know, Karl. Thanks for the info. I couldn’t find a good reason anywhere else why a person should switch, so that’s really helpful. :)

I hope you enjoy the series. The best stuff comes in the last 3 days, so stay tuned and keep checking back to learn the really good stuff.

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Christine February 26, 2012 at 8:29 pm

Karl, I use Gmail all the time – have for years – and there is no “sent by” notice on my emails that go out to people. I looked thoroughly for that before I started using it just to make sure. A little digging shows that I am using Gmail, but I can tell the same about people using Google Apps too.

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Jamie M Swanson February 27, 2012 at 12:07 am

I wonder if there’s a setting somewhere that can be turned off. Hm. Interesting.

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Kelly Klein February 17, 2012 at 8:55 am

Is it possible to just keep my old email address and continue to forward those emails to Gmail long-term? The thought of changing my email address (I have a tds account with my business name and then @tds.net) makes me cringe. Changing it on business cards, postcards, all the places and people who already have my current email? Not appealing. :/

As for my biggest frustration with email, it’s definitely that I always have way too many in there. Even with different folders for all kinds of categories, finding the time to actually sit down and put them in those folders and delete the junk is difficult and often the first task to go when there are too many tasks on my list. My other frustration is that feeling that “I might need that later”. Especially as photographers, we get so many wonderful resources sent to us every week (including The Modern Tog!) and I always think I might go back to those again (sometimes I do, sometimes I don’t). When I get too busy to sort it properly, my inbox becomes a holding tank for all of these resources I might use again. It’s very frustrating.

Looking forward to following this series of posts (but would love to confirm that I don’t need to change my email address as far as other people are concerned)! Thank you, Jamie!

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Jamie M Swanson February 17, 2012 at 10:05 am

Hey Kelly,

I just replied to the Facebook comment you left as well, so I won’t repeat it here, but thanks for commenting. :)

If anyone is looking for my response, it’s up above in the facebook comment section.

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Tessa February 17, 2012 at 10:40 am

This is an amazing, wonderful idea!! You can bet I will be applying and crossing my fingers to be a part of your insiders team…..would love to try this out. I was just gazing with depression at my overwhelmed inbox the other day and wishing there was some long term solution to this time consuming headache. It was partly the thought of all the “extra” time I spend with client emails that convinced me to raise my prices this year since email can suck so much of your time……

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Jamie M Swanson February 17, 2012 at 10:47 am

Hi Tessa!

I think many people feel frustrated when they think of emails and all the time it takes to manage them. I’ve even heard some bloggers joke than when people ask them what they do, they reply “I delete emails for a living” because it can suck so much time.

I hope you enjoy this series, and watch your inbox next week for more info about the Insider’s Team. I will be releasing it to email followers first before announcing it to everyone else, so you’ll have at least 1 day advance notice to be part of it. Glad to hear you’re excited about it – I think it is going to be super-helpful for people.

Thanks for commenting and following the blog. :) Have a lovely weekend!

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Neville Nixon March 15, 2012 at 1:45 am

Hi Jamie,
Thanks so much for the useful information. I wonder if you could help? I am trying to change to GMail but I cannot find how to import emails from Outlook Express.

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Jamie M Swanson March 15, 2012 at 9:32 am

It’s in this post in the second section under individual users: http://support.google.com/a/bin/answer.py?hl=en&answer=57920

Hope that helps! If not, I have no idea and I suggest googling like crazy. ;)

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C-A April 25, 2012 at 3:18 pm

This is a great series of posts on better use of Gmail. Thanks. Could you add hyperlinks the 6th and 7th installments of the article? I would like to share this series with others and would like to point them to the first installment, but the good stuff is really later. It’d be nice to only save the one link.

Thanks!

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Jamie M Swanson April 25, 2012 at 3:25 pm

Oh goodness, I meant to do this way back when and totally forgot about it! Will do it now so you can share it and not worry about it. Thanks for pointing that out!!!! :)

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