Don’t Make These 5 Mistakes When Starting A Photography Business

by Jamie M Swanson on 02/21/2013

Photography Business Mistakes

I never intended to start a photography business.

Like many people, I became interested in photography and the business just sort of fell into my lap.

While we’ve come a long way since then and I was able to leave my day job to do photography full-time, I made several mistakes when starting out that I wish I could go back and do differently.

These mistakes are easy to avoid if you are aware of them, yet it seems like almost all new photographers make them.

Here’s 5 common mistakes to avoid when starting a photography business.

Mistake #1: Not Knowing How Much You Need to Charge to be Profitable

Skipping this step will seriously hurt the future of your business.

If you don’t know how much you’ll need to charge to make your desired amount of profit after taxes and expenses, you’ll end up having to raise your prices significantly your first few years and will lose clients in the process.

This free photographer’s pricing guide can help you figure out what you need to be charging to make the profit you desire.

This number may seem a lot higher than you think people will pay, but knowing this number is vital to helping retain as many clients as possible from the start of your business. Plus it gives you an accurate idea of what it takes to actually run a business and be profitable.

Mistake #2: Failing to Set Expectations

Now that you know what you’ll need to charge to sustain your business, create a pricing list with these prices so that the clients you’re working with now will know what to expect in the future.

This sets an appropriate anchor point in their mind.

An anchor point is a stated point of reference to which they will compare all your prices in the future.

An anchor point affects how much they think your work is worth. So if you originally start by charging $50 but they don’t know how much you plan on charging in the future, they will think you’re too expensive once you’re charging $350 because you’ve made $50 the anchor point in their mind.

If you have your prices set at $350 to begin with, the $50 portfolio building special price will seem like a great deal and they’ll know what to expect when they come back next year for portraits.

Mistake #3: Shooting for Free

By shooting for free, people do not value your time or your work nearly as much as if they are spending money, regardless of the amount.

Instead of giving them both the session and disc of images for free, offer to give a free portrait session with the option to buy prints or the digital images at a discount from your normal prices.

Determine how long you are going to offer this. For example, you may offer your deal to anyone who books a session with you within the next month but allow them to schedule over the next 6 months. This is a great way to get your business off the ground and have several months of sessions on the calendar from the start.

Make sure they know what your prices are up-front so there are no surprises. Show them both your full prices as well as the discounted prices you are offering to set expectations correctly.

People will value your work more if they have to pay for it. If they value it, they’ll put more effort into preparing for the session and be less likely to reschedule or cancel. They’ll take your business more seriously since it won’t just be viewed as a hobby that you can do for free.

There’s no risk for the client with this kind of photography offer. If they don’t like the images, they don’t have to buy anything. But if they do like the images and buy something, you’ve made some money. Either way, you’re still getting images for your portfolio.

Mistake #4: Not Doing In-Person Portrait Sales

I don’t even want to think about how much money I lost the first few years of my business by not doing in-person portrait sales.

My portrait sales average more than tripled when I went from an online gallery to in-person sales.

You don’t need to have an expensive projector or even a laptop. My initial investment was about $15 for black foam core and about $25 per session in proofing costs.

It sounds scary, but the images sell themselves. You’re just there to help them decide between which photos look best and what size they need for an image.

It will also show you what images people really love and what they aren’t as excited about. While this may be a scary proposition when you are first starting out, it’s a great thing to learn so that you can improve faster.

Mistake #5: Not Embracing Email Marketing

I believe that starting an email marketing campaign is the number one secret weapon that will help you to grow your portrait business faster than anything else.

Yet many photographers never take advantage of this incredibly valuable marketing tool.

I’m not talking about a list that you keep in your email account, nor am I talking about buying emails from some service and emailing people who know nothing about your business.

Instead, this should be a list that you use a service such as Aweber or Mail Chimp.

This is a list that people can sign up for on your website that educates your customers and tells them when you have a special offer from them.

The beauty of using one of these email services is that you can create a series of messages that are sent automatically to people who sign up for your mailing list that educate them about something they really care about. I’ll be talking more about the specifics of using this to make lots of extra profit in the next few months, so sign up for my newsletter in the sidebar above to hear more about it.

On the most basic level, you could explain how to dress for their session, things to avoid doing before a session, what products are best for showing off their images, really anything that they’ll want to know that will make them feel empowered. They’ll receive these automatically without you having to do anything, and you can schedule them to be sent at specific intervals after signing up for the list.

Similarly, when you send out an email announcing a special promotion, such as a day of mini-sessions, you are more likely to book them because they are always devoted to your business and like your work. They want to hear about these offers so that they can take advantage of them. They wouldn’t have given you their email address otherwise.

What are some mistakes you’ve made?

These are 5 of the mistakes I made when starting my portrait business that I wish I could go back and do over. What advice would you give to someone who is just starting their own photography business? Leave a comment below and let us know!

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Jamie M Swanson is a Madison Wedding Photographer with her husband Brandon. She enjoys photography, loves the business side of things, but truly comes alive by helping others grow their own businesses. Connect with her on Facebook, Pinterest, and Twitter.

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Kat February 21, 2013 at 7:27 pm

My biggest mistake? Letting the business run me. And run me ragged it did – 80+ hour weeks until I realized that life is a) short and b) to be enjoyed. So I raised rates and shot fewer weddings and finally got to enjoy quality time with my family [and picked up baking in the meantime, also had time to work out and go skiing!]. Another mistake was to book every client that walked through the door – now I know exactly who my bride is and who isn’t – also, when your gut tells you to run the other way, the gut is usually right. Now I have no problem sending people to another photographer who might be a better fit and simply focus on “my” client.

Jamie M Swanson February 22, 2013 at 5:36 pm

Totally true Kat! It’s SO easy to become consumed by the work that you lose sight of other things. Great comment!

Melanie eckel February 22, 2013 at 8:28 am

I love your 5 tips. I think not knowing them or doing enough research before starting should be #6. But if I had to add a specific and the one that is the hardest for me is, still treating friends like customers. It’s ok to do a little extra for them but they are hiring you for a service that has a set price, they should pay like a client for your exceptional service. Added advice on this would be great!!

Jamie M Swanson February 22, 2013 at 5:39 pm

This is the best advice I’ve ever seen regarding friends/family as clients.

Stacy Olson February 23, 2013 at 6:49 pm

Love Marie!!

Brandy February 22, 2013 at 9:51 am

love your thoughts on how to shoot for free without shooting yourself in the foot.
friends and family are often the people you enjoy shooting the most, and they’re usually the first people you get to work with when starting a business. but it’s a frustrating place to be working for people you love at a loss to your business, and they don’t even realize they’re taking advantage of you. so easy to avoid, as you’ve layed out so beautifully. probably the #1 issue I wish I could go back and redo.

Jamie M Swanson February 22, 2013 at 5:39 pm

Yes. Thanks for sharing!

Christy Peterson February 22, 2013 at 12:18 pm

My biggest mistake has been getting caught up in “trendy” photography. It hasn’t really been costly, and isn’t a part of my niche, but is has cost me time and energy. It has been a good thing not to have enough money to buy everything I thought I needed last year when I launched.

Another mistake has been launching too soon. Looking back, I still don’t know how I could have balanced having money to get everything I needed without launching. Not having enough education is another. There is so much to know about websites and running a small business.

Thanks for another great post!

Jamie M Swanson February 22, 2013 at 5:41 pm

You’re welcome. Thanks for your tips, and glad you find the site useful! :)

Denise February 23, 2013 at 4:29 pm

I cannot bring myself to do in person sales… HELP!

Jamie M Swanson February 23, 2013 at 4:35 pm

Hey Denise, read through this guide and all the links in it: http://www.themoderntog.com/in-person-sales

The comments have a lot of help in them from people in similar situations as well if I remember correctly. :) You can do it! Just try!

Stacy Olson February 23, 2013 at 6:49 pm

I am not currently a professional photograper, but contemplate starting a small portrait biz. Thank you for all your tips and knowledge. Love to also support a fellow Wisconsinite.

Jamie M Swanson February 24, 2013 at 8:11 pm

You’re welcome! Best wishes to you as you consider moving forward!

Neil Bremner February 24, 2013 at 3:05 am

These are great tips above. I have been working in portrait photography for almost 10 years and opened up on my own last month.
My mistake has been only starting my marketing 3 weeks before I opened. I did this because I was waiting to get the lease signed on the building but I wish now that I had pushed it forward a month so I could get all my marketing out there and give it time to come back.

Jamie M Swanson February 24, 2013 at 8:14 pm

Thanks for sharing!

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